FAQ

Q: What payment options can I use when ordering online from Carly Cosmetics?

A: We accept major credit cards, including Visa and MasterCard. Rest assured, all transactions are processed securely to protect your personal information. Happy shopping!

Q: How can I become a stockist?

A: If you are interested in putting our product in your stores, contact us at 082 894 8927 or shawn@carlycosmetics.co.za for wholesale pricing.

Q: Order Queries

Please email your order reference number and your enquiry to our orders team at info@carlycosmetics.co.za for any enquiries related to your online order.

Q: What Can I do if my product comes to me damaged

If your product is damaged, please send us a picture on Whatsapp at 082 894 8927. We will replace the damaged product free of charge.